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E-Commerce – Sales & Customer Relations Internship

iSi GmbH is an e-commerce group founded in 2012 in Germany. The group consists of online retail brands in France (iSi-Sanitaire.fr), the United Kingdom (SuperBath.co.uk), the Netherlands (SuperBath.nl), and Italy (SuperBath.it). Through these brands we sell +300,000 branded bathroom products directly to the consumer at competitive prices.

Wat ga je doen?

About the position:

As a customer relations intern, you will assist in performing the whole range of activities directly dealing with the customers, that are needed to execute the operational side of a fast-growing e-commerce company. A major focus for this position is to promote sales and customer satisfaction. In addition, we value initiative as we are always strive to improve processes.

Some things you can expect:

  • Promoting and closing sales in direct interaction with the customers (about 20%)
  • Delivering professional and high-quality service and assistance before and after sales by Responding to inquiries from customers by emails and calls and effectively handling them with the most appropriate solutions (about 60%-70%)
  • Interacting with the different departments/teams to ensure quick resolution of the queries.
  • Developing and elaborate internal processes and structures (about 5%-10%)
  • Start date: January 2022
  • Duration : 5/6 months

 

Your profile:

  • Studying Business, communication or another relevant degree
  • Passion for working within an international e-commerce start-up
  • Multitasking should be one of your assets
  • Eager to meet challenges and quick to assimilate new concepts
  • Passion for working in direct interaction with the customers
  • Native speaker in Dutch and Fluent in English

 

What we offer:

  • Free class: German (advanced and beginners)
  • Free Snacks and Coffee
  • Salary: 700€ / month (you can also apply for the Erasmus scholarship)
  • Vacation days: 1 day/month
  • Sports: Free access to a local gym
  • Events: Frequent social company events (Pool, Lasertag, Bowling, BBQ´s, etc.)

 

Since we are growing rapidly, we are always looking to expand our team with skilled and  like-minded people, and as a successful intern there will be opportunities with us after your graduation to grow alongside the company.

Do you want to make a great start in your career then apply now by sending your application in English  (CV and motivation letter).

Wat wij bieden

  • 40h
  • 700€
  • Licentie

Wat wij vragen:

  • Probleemoplossend vermogen
  • Communicatief sterk
  • 0 tot 6 maanden
  • Er is geen minimale opleiding vereist.

Solliciteren

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Extra informatie

Een student te zijn. Verplichte stage.

Status
Inactief
Opleidingsniveaus
Middelbare school
Plaats
Buitenland: Afrika
Werkuren per week
40
Dienstverbanden
Stage
Salarisindicatie
€700 Per maand
Verantwoordelijk voor
Customer service

Buitenland: Nederland | Stage marketing en communicatie | Stage | Middelbare school

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