E-Commerce – Sales & Customer Relations Internship

Wat ga je doen?

About the position:

As a customer relations intern, you will assist in performing the whole range of activities directly dealing with the customers, that are needed to execute the operational side of a fast-growing e-commerce company. A major focus for this position is to promote sales and customer satisfaction. In addition, we value initiative as we are always strive to improve processes.

Some things you can expect:

• Promoting and closing sales in direct interaction with the customers (about 20%)
• Delivering professional and high-quality service and assistance before and after sales by Responding to inquiries from customers by emails and calls and effectively handling them with the most appropriate solutions (about 60%-70%)
• Interacting with the different departments/teams to ensure quick resolution of the queries.
• Developing and elaborate internal processes and structures (about 5%-10%)
• Start date: January 2022
• Duration : 5/6 months

Your profile:

• Studying Business, communication or another relevant degree
• Passion for working within an international e-commerce start-up
• Multitasking should be one of your assets
• Eager to meet challenges and quick to assimilate new concepts
• Passion for working in direct interaction with the customers
• Native speaker in Dutch and Fluent in English

What we offer:

• Free class: German (advanced and beginners)
• Free Snacks and Coffee
• Salary: 700€ / month (you can also apply for the Erasmus scholarship)
• Vacation days: 1 day/month
• Sports: Free access to a local gym
• Events: Frequent social company events (Pool, Lasertag, Bowling, BBQ´s, etc.)

Since we are growing rapidly, we are always looking to expand our team with skilled and  like-minded people, and as a successful intern there will be opportunities with us after your graduation to grow alongside the company.

Do you want to make a great start in your career then apply now by sending your application in English  (CV and motivation letter).

Wat wij bieden

• 40h
• 700€
• Licentie

Solliciteren

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Extra informatie

Een student te zijn. Verplichte stage.

Status

Inactief

Opleidingsniveaus

Middelbare school

Plaats

Buitenland: Afrika

Werkuren per week

40

Dienstverbanden

Stage

Salarisindicatie

€700 Per maand

Verantwoordelijk voor

Customer service