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E-Commerce – Sales & Customer Relations Internship

iSi GmbH is an e-commerce group founded in 2012 in Germany. The group consists of online retail brands in France (iSi-Sanitaire.fr), the United Kingdom (SuperBath.co.uk), the Netherlands (SuperBath.nl), and Italy (SuperBath.it). Through these brands we sell +300,000 branded bathroom products directly to the consumer at competitive prices.

Wat ga je doen?

About the position:

As a customer relations intern, you will assist in performing the whole range of activities directly dealing with the customers, that are needed to execute the operational side of a fast-growing e-commerce company. A major focus for this position is to promote sales and customer satisfaction. In addition, we value initiative as we are always strive to improve processes.

Some things you can expect:

  • Promoting and closing sales in direct interaction with the customers (about 20%)
  • Delivering professional and high-quality service and assistance before and after sales by Responding to inquiries from customers by emails and calls and effectively handling them with the most appropriate solutions (about 60%-70%)
  • Interacting with the different departments/teams to ensure quick resolution of the queries.
  • Developing and elaborate internal processes and structures (about 5%-10%)
  • Start date: January 2022
  • Duration : 5/6 months


Your profile:

  • Studying Business, communication or another relevant degree
  • Passion for working within an international e-commerce start-up
  • Multitasking should be one of your assets
  • Eager to meet challenges and quick to assimilate new concepts
  • Passion for working in direct interaction with the customers
  • Native speaker in Dutch and Fluent in English


What we offer:

  • Free class: German (advanced and beginners)
  • Free Snacks and Coffee
  • Salary: 700€ / month (you can also apply for the Erasmus scholarship)
  • Vacation days: 1 day/month
  • Sports: Free access to a local gym
  • Events: Frequent social company events (Pool, Lasertag, Bowling, BBQ´s, etc.)


Since we are growing rapidly, we are always looking to expand our team with skilled and  like-minded people, and as a successful intern there will be opportunities with us after your graduation to grow alongside the company.

Do you want to make a great start in your career then apply now by sending your application in English  (CV and motivation letter).

Wat wij bieden

  • 40h
  • 700€
  • Licentie

Wat wij vragen:

  • Probleemoplossend vermogen
  • Communicatief sterk
  • 0 tot 6 maanden
  • Er is geen minimale opleiding vereist.


Ben jij de perfecte kandidaat voor deze vacature en voldoe je aan de eisen? Klik dan op de knop 'Solliciteer direct!' en we nemen zo snel mogelijk contact met je op!

Extra informatie

Een student te zijn. Verplichte stage.

Middelbare school
Buitenland: Afrika
Werkuren per week
€700 Per maand
Verantwoordelijk voor
Customer service

Buitenland: Nederland | Stage marketing en communicatie | Stage | Middelbare school

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