Cluster Reservations Internship - February 2026 in Amsterdam

Beschrijving

About us:

Welcome to Crowne Plaza Amsterdam – South and voco® The Hague, two distinct IHG Hotels where you’ll experience the best of both worlds.
At Crowne Plaza Amsterdam – South, business meets comfort in the lively Zuidas district, with 207 rooms, 7 meeting venues, and vibrant spots like De Japanner Zuid and the Manhattan Lounge-Bar.
At voco® The Hague, an iconic former bank building has been transformed into a stylish hotel with 204 elegant rooms and a warm, welcoming team.
Together, these two hotels offer the perfect place to learn, grow, and connect within the IHG Hotels & Resorts family.

Your day to day:

• Prepares letters of confirmation.

  
  

• Communicates reservation information to the front desk.

  
  

• Processes cancellations and modifications and promptly relays this information to the front desk.

  
  

• Understands the hotel’s policy on guaranteed reservations and no-shows.

  
  

• Processes advance deposits on reservations.

  
  

• Tracks future room availabilities based on reservations.

  
  

• Helps develop room revenue and occupancy forecasts.

  
  

• Assists in preregistration activities when appropriate.

  
  

• Monitors advance deposit requirements.

  
  

• Handles daily correspondence. Respond to inquiries and make reservations as needed.

  
  

• Ensuring that the systems have timely, complete and reliable information.

  
  

• Ensure that all data are carefully and correctly entered in the system.

  
  

• Collect and track commercial information.

  
  

• Provide information to the organization; providing various (ad-hoc) reports, answering questions, etc.

  
  

Ready to land this internship?

• The internship is part of your school program

  
  

• Excellent communication skills in English and preferably also in Dutch. Another language is always a plus.

  
  

• You have a positive, can-do attitude and enjoy working with people

  
  

• Good communication and organizational skills

  
  

• Experience with Microsoft Office (Word, Excel, PowerPoint); experience with Opera is a plus

  
  

Benefits of working at voco® The Hague and Crowne Plaza Amsterdam – South:

• Employee discount for all 6000+ IHG hotels worldwide

  
  

• Friends & family rates to share with your loved ones

  
  

• Up to 50% discount in participating hotel bars and restaurants

  
  

• International career opportunities after graduation

  
  

• Be part of the global network of IHG hotels

  
  

• Enjoy homemade lunch or dinner options during your working hours

  
  

• Access to training, internal growth, and coaching opportunities

  
  

• Curious about other departments? We offer cross-training opportunities

  
  

• Discount on offered gym membership as well as free access to the hotel gym, as long as guests are not disturbed

  
  

• Discount on collective health insurance

  
  

• Your uniform will be cleaned by the hotel

  
  

• Regular staff events, parties, and departmental outings

  
  

• CultuurWerkt! account: Enjoy discounts on theatre, cinema, dance, and other cultural activities

  
  

• Work with a passionate, ambitious, and international team

  
  

• Get a behind-the-scenes look at hotel operations and learn more about different departments.

  
  

• At IHG, we believe in giving you the Room to Belong, Grow, and Make a Difference. Through our myWellbeing program, we support your health, lifestyle, and career development — because we know that when you feel your best, you perform your best.

  
  

Extra informatie

Status

Open

Opleidingsniveaus

Middelbare school

Plaats

Amsterdam

Dienstverbanden

Stage

Gepubliceerd op

24-10-2025