Reservations Management Intern in Amsterdam

Beschrijving

Do you want to work behind the scenes and optimize the guest journey?
Are you studying hospitality and eager to dive into the inner workings of a hotel? Do you thrive on achieving results and love organizing? Then check in with us—The July is looking for a Reservations Intern!

Check in with us!

You’ll complete your tasks at exciting locations. Our headquarters is situated in one of THE JULY hotels, right in the urban setting of Amsterdam Sloterdijk. Here, we work among hotel guests and locals to create an optimal guest experience. How motivating is that? Get your (work) suitcase ready!

Let’s go, vamos, on y va!
We currently own three hotels, each with a unique identity. These are not just any hotels; our rooms are apartments with hotel facilities. Luxurious bathrooms, fully equipped kitchens, dreamy beds… and we offer room service, wellness & fitness facilities. Our July hotels boast avant-garde design, blending with the local neighborhood and history. Once you’re here, you won’t want to leave.

The July aims to conquer the world. We have ambitious plans to open at least 10 hotels in major European capitals. The cities we’ve already conquered include Londen, Lisbon and Dublin. And we’re doing it together with you! We are growing rapidly and need you to help realize this growth.

Main Tasks:

Still with us?!

Great! As our new Reservations Intern, you will learn everything about managing reservations and guests at our three hotels. We’re looking for someone who is stress-resistant, independent, and precise. As the link between back and front office, you’ll significantly improve your communication skills by interacting with guests and all commercial and operational departments. At Reservations, it’s certainly not just about entering bookings into the system. The department offers you a glimpse into all departments, from Guest Service to Finance and everything in between!

You’ll get the chance to work on a wide range of competencies, all of which come into play in the department. You’ll learn to multitask, manage time effectively, develop language skills, think solution-oriented, and work independently. You might work behind the scenes in the office, but you are and remain the face of the company. As the first point of contact, you determine the start of the guests’ stay, and with your service-oriented approach, you’ll make sure their stay starts with a perfect 10, even before they check in!

With the company’s current growth, you’ll also have the chance to look behind the scenes at projects related to our international expansion. Is there something else you’d like to work on? We are all ears! We believe in personal development and are always open to helping you achieve your goals.

Managerial Responsibility

• Responsible for the complete customer review process.

• Optimizing other revenue in various departments.

• Brainstorming and developing actions aimed at stimulating sales.

Skills and Qualifications

We’re ready for take-off (only you are missing in our Reservations team). As a Reservations Intern, you are/have:

• Enrolled in a Bachelor's degree program.

• Hospitality experience is a plus.

• A sparkling personality eager to start.

• Organizational skills and precision in your DNA.

• A commercial mindset and strong communication skills.

• Excellent command of Dutch and English.

• A good sense of humor ;)

What’s in it for you?

• A generous internship allowance of €750 gross per month.

• Free use of our gym, plus bootcamp & padel lessons offered.

• Hotel Employee Rate program, meaning you get discounts at over 2000 hotels worldwide.

• In-house experience; experience the hotel where you work as a guest.

• Bonus for referring friends.

• Friendly voucher; let your friends and family enjoy our hotels.

• 1 extra ‘me-time’ day and a ‘community’ day.

• Gain experience at a fast-growing hotel group with plans to conquer the world.

• 20% discount in our restaurants.

• Unforgettable staff parties and outings.

Still excited?

Then apply!

Extra informatie

Status

Inactief

Opleidingsniveaus

HBO

Plaats

Amsterdam

Dienstverbanden

Stage