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Customer Happiness Hero

The Customer Happiness team is the first point of contact with many consumers and has a strong impact on how the brand is experienced. You work to ensure that we "Make their day, every day" and you always "Make your pet proud (and your mum too)" through all of your actions. You are creative & inquisitive in your love for the consumer, and you are always ready to learn something new.

Wat ga je doen?

Are you that kind of person that is always willing to help? You can combine a touch of a sales with your love for customer care? Then you might be the B2C Customer Happiness Hero we're looking for! A candidate with strong empathy and understanding of customers needs.

  • You will be the person our customers can reach out to in case they have any questions, they need advice or support.
  • You will be the voice of the brand towards the consumer.
  • You will work closely with different departments inside our organization, for example Logistics, Warehouse and Digital.
  • You will be a team player, working to always improve the service we offer our pet's and their parents.


Equal opportunities:  We believe the strength of a pack comes from its diversity. So no matter who you are, where you come from, what you believe in or what your dreams are, we welcome you and look forward to receiving your application.

Wat wij bieden

  • Flexible hybrid working policy
  • A competitive start salary based on experience
  • Get a training when start working with us
  • You will work with a great team
  • More perks are awaiting for you!

Wat wij vragen:

  • Minimaal mbo4 werk- en denkniveau;
  • Zelfstandig
  • Some relevant experience in Customer Service will be highly considered
  • Flexible to working in the weekend if that’s needed


Are you the perfect candidate for this vacancy and do you meet the requirements? Then click on the button 'Apply now!' and we will contact you as soon as possible!

Extra informatie

Middelbare school, MBO, HBO
Buitenland: Europa
Werkuren per week
36 - 40
€0 Per maand
Verantwoordelijk voor
Resolver clients inquiries

Buitenland: Belgie | Middelbare school | MBO | HBO

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