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E-Commerce - Sales and Customer Relations internship

ISi GmbH is an e-commerce group founded in 2012 in Germany. The group consists of online retail brands in several European countries. Through these brands we sell +300,000 branded bathroom products directly to the consumer at competitive prices.

Wat ga je doen?

About the position:

As a customer relations intern, you will assist in performing the whole range of activities directly dealing with the customers that are needed to execute the operational side of a fast-growing ecommerce company. A major focus for this position is to promote sales and customer satisfaction. In addition, we value initiative as we are always striving to improve processes.

Some things you can expect:

• Promoting and closing sales in direct interaction with the customers (about 20%)

• Delivering professional and high-quality service and assistance before and after sales by Responding to inquiries from customers by emails and calls and effectively handling them with the most appropriate solutions (about 60%-70%)

• Interacting with the different departments/teams to ensure quick resolution of the queries.

• Developing and elaborate internal processes and structures (about 5%-10%)

Wat wij bieden

  • • Free class: German (advanced and beginners)
  • • Free Snacks and Coffee
  • • Salary: 550€ / month
  • • Vacation: 4-10 days depending on the duration
  • • Events: Frequent social company events (Pool, Lasertag, Bowling, BBQ´s, etc.)

Wat wij vragen:

  • Minimaal een middelbareschooldiploma; Studying Business, communication or another relevant degree
  • Multitasking
  • Eager to meet challenges and quick to assimilate new concepts.
  • Passion for working in direct interaction with the customers (Logistics, Product and Sales related)
  • Professional proficiency in any of the following languages: French, Dutch, English or Italian


Ben jij de perfecte kandidaat voor deze vacature en voldoe je aan de eisen? Klik dan op de knop 'Solliciteer direct!' en we nemen zo snel mogelijk contact met je op!

Extra informatie

Since we are growing rapidly, we are always looking to expand our team with skilled and like-minded people, and as a successful intern there will be opportunities with us after your graduation to grow alongside the company.

MBO, HBO, Universiteit
Buitenland: Europa
Werkuren per week
35 - 40
Tussen €500 en €550 Per maand
Verantwoordelijk voor
Promote sales and customer satisfaction

Buitenland: Nederland | Stage logistiek | Stage | MBO | HBO | Universiteit

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